These Terms of Service ("Terms") govern your use of the services provided by Fenley Media ("we," "us," or "our"), a freelance design and development studio. By submitting an inquiry, purchasing a website build, or subscribing to maintenance, you agree to these Terms.

1. Services

We provide custom website design, development, and ongoing maintenance services. The specific scope, deliverables, and timeline of each engagement will be defined during the inquiry and approval process.

2. Fees and Payment

Website Creation: A flat fee of $600 USD per project, billed in full at the time of project approval.
Website Maintenance: A recurring fee of $25 USD per month, billed monthly via Stripe.
All payments are processed by Stripe. We do not store your full payment card details.
Applicable sales tax will be added at checkout based on your billing address.

3. Project Approval & Delivery

Work begins after you submit an inquiry, we approve it, and payment is received. Estimated delivery timelines are communicated per project and depend on the timely delivery of client-provided assets (logos, copy, business info).

4. Client Responsibilities

You agree to:

Provide accurate business information, brand assets, and content.
Respond to requests for feedback within a reasonable time.
Own (or have the right to use) all logos, images, and copy you submit.

5. Intellectual Property

Upon full payment, you own the final delivered website and all custom assets created specifically for you. Fenley Media retains the right to display the project in our portfolio unless you request otherwise in writing. Third-party assets (fonts, stock imagery, plugins) remain subject to their original licenses.

6. Maintenance Subscription

Maintenance covers minor content updates, security patches, hosting checks, and uptime monitoring. Major redesigns or new features are scoped separately. You may cancel anytime from your Account page; access continues through the end of the current billing period.

7. Refunds

See our Refund Policy for details.

8. Limitation of Liability

To the maximum extent permitted by law, Fenley Media's total liability for any claim related to the services is limited to the amount you paid in the twelve months preceding the claim. We are not liable for indirect, incidental, or consequential damages.

9. Termination

Either party may terminate an engagement with written notice. Work completed up to the termination date is non-refundable unless otherwise specified in the Refund Policy.

10. Governing Law

These Terms are governed by the laws of the State of Texas, United States, without regard to its conflict-of-laws principles.

11. Changes to These Terms

We may update these Terms from time to time. The "Last updated" date above will reflect the most recent revision. Continued use of our services after a change constitutes acceptance of the new Terms.

12. Contact

Questions? Reach us at hello@fenleymedia.com or +1 (940) 445-0467.